“The team at Bespoke Homes at Keller Williams Realty is truly second to none. Susan, Shannon, and their entire team were critical to the success of both the sale of our existing home, and the purchase of our dream home. We met in February of 2024 for a consultation and her team walked us through the entire process of both selling our existing home and purchasing a new home. They were very detail oriented and had fantastic market knowledge that was incredibly beneficial. My family had stringent criteria and a small radius where we were looking as we wanted to stay within the school district for our children. Susan showed us multiple homes that fit, and when we finally found our dream home, she came up with a unique strategy to assure us of the winning offer. Susan helped us deal with our anxiety and her calm and confident demeanor was appreciated throughout the entire process. She was truly an amazing listener and very much cared about our wants and needs. Then, we needed to list and sell our existing home during an off season (fall!) She had multiple recommendations for contractors including cleaners, painters, photographers, and stagers who were all critical to the successful listing of our home. We were presented with EIGHT offers ALL above asking price. We were overjoyed with the results, and she helped explain the pros and cons to each offer. Selling your first family home can be an extremely emotional process, and that was not lost or disregarded along our journey. There’s a lot of noise in the real estate industry about commissions and listing without an agent representative to save some money. Susan and her team were transparent about the entire compensation structure of both the sale / purchase of our homes. We are certain that we would have lost out on our dream house and not received comparable offers on our existing home without her representation. Bespoke teams is the definition of a full service agency and our family cannot recommend them highly enough. Thank-you for everything that you do.”
Peter Tichacek
“Taylor is an incredible realtor, she helped us find the perfect home for our young family. She went to bat for us throughout the process and advocated for us when she needed to. Her patience and dedication to helping us are unmatched. This is now the 2nd home we’ve purchased using Taylor. She has a customer for life!”
Chris Drouin
“Not only was Courtney a fantastic realtor, the entire team was great to work with while we went through our first home buying experience! All our questions were answered and we felt confident with every step during this process! We would 100% recommend Bespoke Homes to anyone looking for a relator :)”
Morgan Springer
“We loved working with Laura to find our new home in Rochester during our relocation. We actually looked at houses with her last year, ended up not moving, and when a new opportunity came up this year, we were excited to be able to finally find our dream home with her. The entire team at Bespoke was amazing - Jordan did a great job helping us out one weekend when Laura wasn't available, and Brittany sent us lots of useful information to help us through the process. The Rochester market is very hot but working with Laura we were able to find a new home that met all of our (and our dog's) needs and more! Thanks so much!”
Natalie Fraser
“Kathleen and her team were so helpful throughout the entire home buying process. They answered all of my questions in a timely fashion. Whether you are buying a home or selling, I recommend Kathleen and the Bespoke Homes team at Keller Williams.”
Cassandra Jansen
“Our agent, Jordan Cunningham, was outstanding. I cannot say enough good things about her and the entire team at Bespoke homes. Jordan was consistently responsive, knowledgeable, patient, honest and so supportive throughout the entire process. I could just go on and on about how great she is. Thanks to Jordan and the team, what could have been a stressful experience turned into a smooth, fun and enjoyable journey. She got us exactly what we wanted — and more. I never thought I'd say this, but I actually find myself missing looking at homes!!! Believe me when I say: this is the team you want by your side. I wouldn’t have chosen anyone else, and I’d choose Jordan and this team over and over again. 🥰”
Erin Love
“We had an excellent experience working with Alexandra Dentino. Her professionalism, dedication, and attention to detail made the entire process smooth and stress-free. She was always available to answer our questions and provided valuable insights that helped us make informed decisions. We highly recommend Alex to anyone looking for a reliable and knowledgeable realtor. Thank you for helping us find our dream home!”
Isnelys Mauris
“Krista Archambeau and the Bespoke Homes team made our house hunt practically seamless. As first time home owners, my husband and I had no idea what we were doing. Krista provided an easy and exciting experience, and her expertise and character make her incredibly easy to trust and work with. We would recommend Krista and Bespoke Homes to anyone looking for a house!”
Kelly Bergamo
“When it comes to finding the right team to help you sell or buy a home, do not think twice about letting Susan Glenz and her team be your first choice. Susan was our realtor when we decided to sell our home in the fall of 2023. Her passion and attention to detail during a time that most find stressful made the experience more enjoyable. Her experience was one of the reasons why we decided to ask her to represent us but what ended up being the most important was her honesty. Not only did we find that in Susan, but also with her team. They stick to their word, and they care about what you care about. They respond promptly to any emails or calls. That is important because you never want to feel like you are doing this alone during one of the most important decisions in your life. We ended up accepting an offer on our home within a week of having it listed. Not only did we have the pleasure of working with Bespoke Homes in the fall of ‘23 but we ended up calling Susan for advice in ’24 on another property we had. After, days of talking it through and looking over the best course of action, Ultimately, she steered us in the right direction. So, if you are looking for someone who cares about your needs and who will put in the time to help you, choose Susan and her team because you won’t be disappointed.”
Tom LaGross
“Susan Glenz and Shannon Smith were amazing to work with from start to finish. They were professional, organized, thorough and very gracious during the process. They worked at getting us in to a beautiful home. Can’t say enough about the 5 star experience they provided for my family!”