Our Story

We're a full-service real estate team in the Rochester & Finger Lakes, NY area that empowers the most discerning homebuyers and sellers to move forward with confidence.

Deep local roots

A Story Bigger Than Us

After over a decade of serving the Greater Rochester and Finger Lakes regions, we recognized an opportunity to elevate the real estate experience. Driven by our passion for client success, we formed Bespoke Homes Team with a simple goal: to create a real estate experience that's as unique as you are.

Our story began when two of the region’s top teams, The Susan Glenz Team and Courtney Dudek Homes, joined forces to create something greater than the sum of their parts. They combined expertise, resources, and a shared dedication to exceptional service. Leadership made the intentional choice to remove their names from the brand, thereby giving their clients & agents center stage. "Together, we created spacea space that puts people at the heart of everything we do. After all, it's not about us... and it never was. Our story is about the people we serve and the relationships we form along the way."

Work with us

We are Bespoke Homes

A Team Of Specialists

With over 12 years of experience and a proven track record, our team has served thousands of discerning homebuyers and sellers across the Greater Rochester and Finger Lakes regions.

But it’s not just about numbers—it’s about how we serve. At Bespoke Homes, we believe that excellence comes from specialization. As a team of specialists, we each bring unique expertise to the table, allowing us to deliver a seamless, efficient, and highly personalized experience. Whether it’s pricing strategy, market insights, or expert negotiation, our team works together to help you achieve your goals with confidence.

Our clients don’t just partner with one agent; they partner with an entire team dedicated to their success.

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Our Mission

To deliver exceptional real estate experiences that inspire confidence, empower decisions, and move people forward with certainty.

Our Vision

To be the world’s most thoughtful real estate company.

ON THOUGHTFULNESS

Upon reflection, the common thread woven through the fabric of our success is thoughtfulness. Sure, there is an element of being kind & thoughtful to the people on our path - we certainly adore our clients and develop lifelong relationships with them. However for us, thoughtfulness is much deeper than that, much richer.

Thoughtfulness is about approaching everything with an open mind - remaining curious in the world while staying true to proven concepts. It's about deliberately slowing down when the natural urge is to execute swiftly. It's being quick to listen yet slow to react. It's about considering all perspectives, examining all angles. It's about purposeful planning & carefully considered communication.

Thoughtfulness appears from your initial consultation with us where we intently listen to your wants & needs, to the carefully crafted systems we've developed to support you, to the way we communicate with other brokers on your behalf, and in the thoughtfully curated events & rewards we offer long after the close. It's found in small moments and big milestones. You see, a curated real estate experience cannot exist without extreme thoughtfulness.

And naturally, just when we think we've nailed it, we keep listening. We keep asking questions. We keep improving. Thoughtfully.

Our Values

A company's values are the guiding principles and fundamental beliefs that shape our culture. These are the values we live by, also known as "SURPRISE & DELIGHT":

We value spontaneity, and we deliver unexpected moments of joy.

We are curious people; we ask great questions and seek first to understand. We value ideas over hierarchy; collaboration is our lifeblood.

We seek a fun & exciting vibe with passionate people.

We embrace & cultivate our influence within our team, families, and community, standing firmly for the greatness in others. We foster an environment where innovation, adaptability, and resilience flourish, guided by a healthy mindset and consistently demonstrated in our choices, habits & actions.

We do the right thing. Period.

We crave forward movement & productivity. We are purposeful about reaching our highest potential. And we read books, lots of books!

We approach the world with a servant’s heart & check our ego at the door with every interaction.

We are completely transparent & honest with our clients and with each other. No fine print.

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